We offer direct insurance billing and insurance replacements. To make the rental process easier, we handle all the paperwork for you.
Our locations in Hamilton, Burlington, Oakville, and Mississauga make vehicle pick-up and drop-off convenient for our clients.
Pickup trucks, mini vans, premium vehicles, and luxury SUVs are among our extensive fleet of compact, standard, and full-size vehicles.
How TORQ Car Rental Works
With TORQ car rental, we provide Burlington customers involved in a recent collision with a vehicle replacement while their insurance claims are being processed. Our goal is to eliminate the hassle of renting a vehicle after a collision or long-term repair. Here’s our process:
Business-to-Business rentals are assigned to each of our locations, including Burlington
Upon request, a representative will deliver the vehicle to the customer in Burlington
Deliveries, inspections, and handovers in Burlington are all done until the client’s claim is completed
Upon returning a vehicle, it is thoroughly cleaned, sanitized, and detailed before being sent to the next customer
The paperwork for each case is handled locally, and insurance providers issue direct payments
The file is considered closed once the payment has been received
We have a full fleet of current model-year vehicles, including cars, SUVs, minivans, trucks, and premium models, right here in Burlington.
Free Rental Replacements
TORQ Car Rental provides a comprehensive package for clients seeking a reliable and reputable Canadian car rental company in Burlington.
Have you been involved in an accident? We can help! We offer free rental replacements (fully insured) and handle all the paperwork on behalf of our clients.
In accordance with the nature of our service, TORQ Car Rental is usually offered for free, but in the rare case that the customer must pay, we have the following privileges:
- Rates can be negotiated
- Rentals at a lower price than the market
- Vehicle selection (subject to caseworker’s approval)
- Plans for payment
Dedicated After-Hours Team Until 3 AM
The regular hours of TORQ Car Rentals Burlington are 9 am to 6 pm. Our after-hours team is available for dispatch until 3 am for our clients’ convenience.
We also provide insurance providers and body shops with a 24 hr dispatch line for rental deliveries.
Registered ACCRO Member
TORQ Car Rental is proud to be a registered member of ACCRO. ACCRO stands for Associated Canadian Car Rental Operators.
In our role as a Toronto car rental company, we are committed to continuous improvement. As an ACCRO member, we are able to network with other car and truck rental operators and learn about the best practices from industry experts at national training seminars.
TORQ Car Rentals FAQs
Why must I make a security deposit?
Every rental company holds a negligible amount in lieu of providing the vehicle, and TORQ Car Rental is no exception. Security deposits are held for seven business days and are automatically returned. As noted in the contract, the use of the 407, parking tickets, and/or speeding tickets is solely the customer’s responsibility.
If I rent a vehicle from one location, can I return it to another?
Yes! Our vehicles can be returned to any TORQ location that is convenient for you! As a company with four locations and more on the way, we want the rental process to be hassle-free from beginning to end.
Can I use the 407 ETR with the rental vehicle?
Yes. By calling 407 ETR, you can temporarily register your existing transponder to the rental vehicle’s license plate. The customer’s credit card will be billed for any charges incurred during the rental period if they don’t have a transponder.
Are pets allowed in the rentals?
Unfortunately, for the safety of all our customers, we do not permit pets in rental vehicles. We follow this procedure to avoid the spread of allergens that could cause health problems for those with allergies.
Is there a charge for adding additional drivers to the rental?
No! As long as the additional drivers are already covered under the active policy, it’s free. The rental vehicle can only be operated by the drivers listed on the renter’s insurance policy.
CALL OUR EXPERT
Rent a Car in Burlington Today
Speak with a TORQ Car Rental expert now! Contact one of our knowledgeable car rental representatives today. If you have any questions, we’re here to help.
TORQ CAR RENTAL is a Canadian-owned and operated rental company that has served the Greater Toronto Area (GTA) and Hamilton since 2009.